Resume of John D'Orto

Experience:

VMware, Inc,  Cambridge, MA

Senior Software Quality Engineering Manager

August 2007 - Present

1. •    Project managed 28 black box, white box and G11n QA engineers in 4 time zones working on a complex, enterprise-level disaster recovery solution  - Site Recovery Manager.  Won best disaster recovery product of the year award 2008.
   

2. •    Grew a highly skilled team from a few individuals to current size.  Project grew from $0 to $60 million per year in business. 
   

3. •    Drove major initiatives for continual process improvement
   

4. •    Developed team skills and careers, performed reviews, responsible for hiring and managing out low performers.
   

5. •    Significantly increased team efficiency by achieving a high percentage of automation, reducing regression cycle duration and focusing the team on defect prevention activities. 
   

6. •    Created efficient plans and executed them effectively.
   

7. •    Maintained project dashboard and tracked all key quality metrics.
   

8. •    Hosted weekly team meetings and all defect triage meetings. 
   

9. •    Report/present detailed operational, manual test & automation project status to executive team.
   

10. •    Participate in MRD, PRD and all Dev spec reviews and sign off on phase exits.
    

11. •    Responsible for entire QE project including scheduling, resource planning and equipment sourcing.
    

12. •   Complex problem solving and risk management.
    

13. •    Promoted twice
    

Palm, Inc,  Andover, MA

Software Quality Engineering Team Lead

January 2007 - August 2007

1. •Managed the day to day operation of an external group of test resources.  Created project plans and schedules.  Assured milestones were met on time, reported test metrics and mitigated project risk.
   

2. •    Worked within a large cross-functional infrastructure with many dependencies.
   

3. •Designed quality into Palm’s next generation products by countering FRD and development design specifications with proposals for algorithmic and code simplification.  The results significantly reduced development and test cycles and increased product quality.
   

4. •    Designed comprehensive test plans and test scripts for Palm’s PIM application suite and VersaMail email client.
   

StarBak Communications, Waltham, MA

Software Quality Engineering Manager

June 2006 – January 2007

1. •     Managed a group of 6 Software Quality Engineers responsible for testing both hardware and software for a complex networked video distribution system.  Servers ran under Windows XP embedded, Windows 2003 and Linux.
   

2. •     Created project plans and schedules in both MS Project and a custom tool set.
   

3. •     Forged relationships with third parties to facilitate interoperability testing.
   

4. •     Staffed QA and development departments from my extensive contact list.
   

5. •     Conducted reviews, set career goals and provided guidance for team members.
   

6. •     Delivered multiple releases ahead of schedule
   

Tweak Head Technology,  Chelmsford, MA

Founder/Inventor/Artist Relations

October 2005 - October 2008

1. ·Co-invented a guitar signal enhancement device
   

2. ·Created company website
   

3. ·Testing of all company products
   

4. ·Launched a successful hardware beta program.  Recruited world’s best beta candidates and collected feedback
   

5. ·Device manufacturing
   

6. ·Business Development
   

7. ·Developed numerous print and electronic ad campaigns
   

8. ·Artist relations
   

Centra Software,  Lexington, MA

Senior Quality Engineer - Team Lead

September 2003 - June 2006

1. ·QA Team Lead for Centra’s first Mac OS X client release.
   

2. ·Co-designed functional behavior for portions of Centra’s next generation Windows XP/2000 video & VoIP client/server product. 
   

3. ·Significantly improved the quality process by introducing efficient procedures & methodology.
   

4. ·Designed quality & testability into product components.
   

5. ·Created automated scripts for testing and lab maintenance.
   

6. ·Created VB enabled Excel documents to track project status and capture test metrics.
   

7. ·Trained development & QA teams in Mac OS X technology.
   

Eastman Kodak Corporation,  Lowell, MA

Quality Engineering Consultant  (twice)   

June 2000 – September 2000, March 2002 – August 2003

1. ·Worked with the QA team to qualify a multi-lingual, 1 million unit per month shrink-wrapped software package (Kodak Picture CD). 
   

2. ·Utilized Mac OS X and UNIX debugging skills to uncover numerous low level software defects.  Correction of these defects improved performance of Kodak Picture CD by up to 200%.
   

3. ·Created technical documents that have been incorporated into engineering specifications.  Authored and revised numerous test plans for the Software Quality team.  Designed test specifications and qualified a HTTPS client application for purchasing and viewing photos on the web (Kodak EasyShare). 
   

4. ·Researched and implemented disk cloning and archiving methods that greatly
   

improved the productivity of the test team while adding maximum control over the test

environment.

LifeClips,  Acton, MA

Senior Quality Engineer                                         

September 2000 – March 2002

1. ·Drove a successful hardware cost savings effort that helped save the company $2.5 million in it’s second year of operation.
   

2. ·Researched and implemented an extremely cost effective, fully automated process of enhancing consumer level audio for tape to DVD conversion. Utilized extensive audio background to qualify an automated means of normalizing and performing noise reduction as part of the DVD conversion process.
   

3. ·Researched, qualified and deployed software that allowed for complete remote control, cloning and/or software installation for hundreds of networked Windows NT & Windows 2000 computers. Process was implemented at extremely low cost to the company.
   

4. ·Configured and qualified a fully automated, 78 step process for converting analog videotape to DVD. Conversion included shared processing between many CPUs within a large network infrastructure.
   

CertCo,  Cambridge, MA

Quality Engineering Consultant                        

December 1999 – June 2000

1. ·Designed test specifications and qualified an application for high value, secure online transactions in the Windows NT Server environment. 
   

2. ·Created WinRunner 6 based automated tests.
   

3. ·Set up a complex network of OCSP responder systems using knowledge of PKI, digital
   

signatures and SSL.

Lucent Technologies,  Marlboro, MA

Quality Engineering Consultant                      

September 1999 -December 1999

1. ·Qualified all software and hardware subsystems for Lucent’s fault tolerant server product
   

line. Qualification included manual and automated software, hardware and embedded

device level driver functionality tests under HPUX UNIX release 11.

1. ·Performed a number of UNIX administrative duties such as installing and configuring
   

complex Ethernet, T1/E1 and LVD SCSI peripheral board combinations.

Avid Technology, Tewksbury, MA

Hardware Quality Engineering Team Leader                           

April 1994 -September 1999

1. ·Developed and executed test plans for all software and hardware subsystems in Avid’s
   

professional products division.  Testing consisted of GUI, software and hardware functional and embedded device level drivers for both Apple Macintosh and Windows NT products. Used technical troubleshooting skills to isolate defects in software and hardware. Logged and tracked defects using web based tools. Developed expertise in storage related products.

1. ·Created project plans with time, equipment and resource estimates.  Managed priorities and ensured that milestones were met.  Interfaced with all levels of staff involved in the product life cycle process including customers and product designers. Helped define business needs.
   

2. ·Maintained a group server as a means to distribute information throughout the company.
   

3. ·Worked with management to develop quality procedures.  Coordinated the day to day operations of five QE team members that were responsible for functional qualification of software, hardware and diagnostic utilities.
   

4. ·Reviewed and signed for documentation and engineering change orders.
   

5. ·Performed complex multi-platform system installations.  Provided trade show technical support.
   

6. ·Performed a number of sustaining engineering activities.
   

Education:

University of Massachusetts                                 

December 1993

Bachelor of Arts, Sound Recording Technology

Major Courses:

Engineering Calculus, Physics, C, C++, PASCAL, Acoustics and Psychoacoustics, Aural Perception of Timbre and Space, Studio Repair & Maintenance, Electricity & Electronics, Recording Technology, Directed Studies in Multi-Track Recording, Sound Synthesis, Video Production.

Software Experience:    

Windows Vista, XP/2000/2003/NT, Windows 98, Mac OS X (all versions), UNIX, Linux, VMware Virtual Infrastructure, Parallels & VMware  Desktop Virtualization,  Palm OS, VersaMail, Microsoft Windows Mobile, SQL Server, Pivotal, Bugzilla, Metrowerks CodeWarrior, PASCAL, C, HTML editing, Microsoft IIS, MS Office, MS Project, all major web browsers, Adobe Photoshop, Lotus Notes, Filemaker Pro, SilkTest, Avid Media Composer, Digidesign Pro Tools, Logic Pro, Bias Peak, Final Cut Pro, iPhoto, QuickTime, MIDI, Reason, SSL & HTTP(S) Client/Server communications, VOIP, OCSP, LDAP, TCP/IP, SMTP, POP3, IMAP, Microsoft Exchange Active Sync, DVD authoring, web chat, MPEG, network administration, Various firewalls, VLAN switching, Microsoft Visual Source Safe, CVS, Perforce, ApTest.

Hardware Experience:

Expert in Macintosh hardware, IEEE 1394, WiFi 802.11, Bluetooth, SATA Devices, SCSI devices and controllers, SCSI bus signal integrity and performance testing, Fibre Channel devices and controllers, USB & peripherals, Fault Tolerant Servers, SD and flash memory, DAT, DLT, DVD/CD-R, scanners, video cameras, Palm Treo Smartphones, Apple iPhone.

Noteworthy:

1. ·Excellent problem solving and troubleshooting skills.
   

2. ·Scored in the 100th percentile on visual-spatial intelligence scale.
   

3. ·Scored in the 95th percentile on the mathematical intelligence scale.
   

4. ·Strong audio & acoustics background.
   

5. ·Co-invented the commonly used SCSI II terminator
   

6. ·Co-invented the ToneFREQ signal processing device
   

Professional Affiliations:

1. ·Audio Engineering Society
   

References available upon request.